You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

S_Wheeler70 Author

Level 1

4 points

Message when trying to install macOS Mojave

I keep getting notification saying I need to install macOS Mojave but when I click on it I get a message saying it's damaged. Any suggestions what I do from here?

MacBook Pro 13″, macOS 10.13

Posted on Jul 21, 2020 12:25 PM

Top-ranking reply

Eau Rouge

Level 8

42,590 points

Posted on Jul 21, 2020 12:51 PM

When you go to the App Store Mojave page and it says 'Open' the App Sore is detecting a copy of Install macOS Mojave.app

in your Applications folder. Locate it and move it to the Trash, empty the Trash.

Connect your mac to your router via cable, restart your mac.

Go back to the App Store Mojave download page and it should now say Get or Download.

Do not use the mac while it is downloading or any other devices that share the same internet connection.

View in context

Message when trying to install macOS Mojave

Similar questions