You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID Always Gets Locked

My Apple ID always gets locked, almost every week I’ll have to unlock it. I barely purchase apps or games, just on someday I’ll get a notification to ask me login again, and then says my ID is locked for security reasons. I wonder why. Is it because what I did or someone else attempted to login to my account? Any ways to find out? Thanks.

iPhone 7, iOS 13

Posted on Aug 6, 2020 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2020 5:33 AM

If you have changed your Apple ID or password, use What to do after you change your Apple ID or password 

 https://support.apple.com/en-us/HT204071

___________


And, on your questions (or someone else attempted to login to my account? Any ways to find out?),


See the following from Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915

 

When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.

 

If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.

 

In connection with the material from Two-factor authentication for Apple ID

 

Check your Apple ID device list  (https://support.apple.com/en-us/HT205064and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device is signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here, again, is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

1 reply
Question marked as Top-ranking reply

Aug 6, 2020 5:33 AM in response to dantyfrom沈阳

If you have changed your Apple ID or password, use What to do after you change your Apple ID or password 

 https://support.apple.com/en-us/HT204071

___________


And, on your questions (or someone else attempted to login to my account? Any ways to find out?),


See the following from Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915

 

When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.

 

If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.

 

In connection with the material from Two-factor authentication for Apple ID

 

Check your Apple ID device list  (https://support.apple.com/en-us/HT205064and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device is signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here, again, is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

Apple ID Always Gets Locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.