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User profile for user: cliff303
cliff303 Author
User level: Level 1
8 points

Cannot maintain connection between iPhone 11 and homepod

Cannot maintain connection between iPhone11 and HomePod. I keep having to reset HomePod to be able to play music from my iPhone.

HomePod, 13

Posted on Aug 11, 2020 2:34 AM

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Question marked as Top-ranking reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Posted on Aug 13, 2020 7:32 AM

Hello cliff303,


We understand that you're experiencing issues using your iPhone and HomePod, and we'd like to help get you on a path towards a resolution. Get started here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Should the issue persist please share the following details:


  • Do you use other devices with your HomePod? If so, do they experience the same issue?
  • Does your iPhone 11 experience any issues connecting to another Bluetooth or Wi-Fi accessories?
  • What is the iOS version of your iPhone? You'll see this at Settings > General > About.


Take care.

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Question marked as Top-ranking reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Aug 13, 2020 7:32 AM in response to cliff303

Hello cliff303,


We understand that you're experiencing issues using your iPhone and HomePod, and we'd like to help get you on a path towards a resolution. Get started here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Should the issue persist please share the following details:


  • Do you use other devices with your HomePod? If so, do they experience the same issue?
  • Does your iPhone 11 experience any issues connecting to another Bluetooth or Wi-Fi accessories?
  • What is the iOS version of your iPhone? You'll see this at Settings > General > About.


Take care.

Reply

Cannot maintain connection between iPhone 11 and homepod

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