You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot maintain connection between iPhone 11 and homepod

Cannot maintain connection between iPhone11 and HomePod. I keep having to reset HomePod to be able to play music from my iPhone.

HomePod, 13

Posted on Aug 11, 2020 2:34 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2020 7:32 AM

Hello cliff303,


We understand that you're experiencing issues using your iPhone and HomePod, and we'd like to help get you on a path towards a resolution. Get started here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Should the issue persist please share the following details:


  • Do you use other devices with your HomePod? If so, do they experience the same issue?
  • Does your iPhone 11 experience any issues connecting to another Bluetooth or Wi-Fi accessories?
  • What is the iOS version of your iPhone? You'll see this at Settings > General > About.


Take care.

2 replies
Question marked as Top-ranking reply

Aug 13, 2020 7:32 AM in response to cliff303

Hello cliff303,


We understand that you're experiencing issues using your iPhone and HomePod, and we'd like to help get you on a path towards a resolution. Get started here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Should the issue persist please share the following details:


  • Do you use other devices with your HomePod? If so, do they experience the same issue?
  • Does your iPhone 11 experience any issues connecting to another Bluetooth or Wi-Fi accessories?
  • What is the iOS version of your iPhone? You'll see this at Settings > General > About.


Take care.

Cannot maintain connection between iPhone 11 and homepod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.