You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Our iPhone Contacts apps have populated groups. However, iCloud.com (using Safari on a MacBook) seems to show All Contacts, but selecting any single Group displays 'Empty Group' in all cases.
Any ideas to fix this?
Thanks in advance
MacBook
If you're certain the contacts are safely stored in iCloud (verify at iCloud.com on a computer browser), then you can choose "delete from phone" as that will delete it from the device but the contacts will be in iCloud.
On the iPhone which seems to be the problematic device, try turning off/on Contacts under Settings > Name > iCloud > Contacts.
Thank you zinacef. Before I do that, can you advise whether I should “keep contacts on phone”, or “delete phone contacts”? That question always makes me nervous.
iCloud.com Contacts - EMPTY Groups
