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Unauthorized purchase

Received receipt for Clash Royals -Barrel of Gems purchase which I didn’t make. Want to know if someone has access to my credit card. Think I followed the thread and canceled this order. But now need to know if I must cancel my credit card.

appreciate any help you can give.



[Personal Information Edited by Moderator]



Posted on Sep 1, 2020 7:01 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2020 7:30 PM

roxanne 48 hrs Said:

"Unauthorized purchase: Received receipt for Clash Royals -Barrel of Gems purchase which I didn’t make. Want to know if someone has access to my credit card. Think I followed the thread and canceled this order. But now need to know if I must cancel my credit card. appreciate any help you can give."

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Go Here: Verify Unfamiliar Charges - Apple Support

What kind of receipt is this? Is it an eMail? Is it a hardcopy? Do you see this on your Credit Card Account? Apple would not mail you a hardcopy of a receipt. So, contact your financial institution (i.e. bank) and request support from them, when it comes to troubleshooting your card.


For Financial Assistance, contact Apple Support.

These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. They will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:


Unexpected Charges:

Immediately, perfroming the following is best at this point.  So, Consider...

1 reply
Question marked as Top-ranking reply

Sep 1, 2020 7:30 PM in response to roxanna246

roxanne 48 hrs Said:

"Unauthorized purchase: Received receipt for Clash Royals -Barrel of Gems purchase which I didn’t make. Want to know if someone has access to my credit card. Think I followed the thread and canceled this order. But now need to know if I must cancel my credit card. appreciate any help you can give."

-------


Go Here: Verify Unfamiliar Charges - Apple Support

What kind of receipt is this? Is it an eMail? Is it a hardcopy? Do you see this on your Credit Card Account? Apple would not mail you a hardcopy of a receipt. So, contact your financial institution (i.e. bank) and request support from them, when it comes to troubleshooting your card.


For Financial Assistance, contact Apple Support.

These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. They will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:


Unexpected Charges:

Immediately, perfroming the following is best at this point.  So, Consider...

Unauthorized purchase

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