Cannot send or receive text messages from my MACBOOK PRO or IPAD

Question

Cannot send or receive text messages from my MACBOOK PRO or IPAD

Just happened this AM and I spent a couple of hours on the phone with Apple support but no luck. I can send and receive text messages (say to a Google phone) from my IPHONE but not my MACBOOK or IPAD. When I pull up the name it start in Green (for a text message) and then turns red and doesn't allow me to send it. All devices are using the same apple ID. Also I no longer get texts say from my bank to my IPAD or MACBOOK but get them on my IPHONE. Somehow both devices cannot send text/SMS or receive them. When I send an iMessage is see i on all devices. Anyone have any ideas?

iPad Air 2, iPadOS 13

Posted on Sep 11, 2020 10:37 AM

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Answer 1

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LotusPilot

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Sep 11, 2020 10:51 AM in response to bob in the bays

You must explicitly enable/verify Text Message Forwarding for your iPad on your iPhone.

On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.

Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON

More information:

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support

Fault finding if needed:

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

I hope you find this to helpful in resolving the issue.

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Answer 2

Sep 11, 2020 5:47 PM in response to LotusPilot

Thanks, note I don’t have text message forwarding as I have an iPhone 6. I did check the other items u noted which was similar to what the Apple rep. Had me go through. Weird thing is that I updated some apps on my iPhone and the sms stopped working on my iPad...it worked yesterday but not today say when I sent a message from my iPad to my son who has a google phone. When I tried today instead of getting a green contact it comes up in red and says he is not set up for iMessage.

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Answer 3

Sep 11, 2020 5:56 PM in response to LotusPilot

Actually you helped me solve it...I had a mismatch in my iCloud account. When I resigned Into Icloud on my iPhone I did get the text forwarding feature so I am set. Appreciate the help.

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Answer 4

Sep 12, 2020 1:31 AM in response to bob in the bays

You are very welcome. I’m delighted to learn that the issue has been resolved.

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Cannot send or receive text messages from my MACBOOK PRO or IPAD

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