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Unresponsive Menu Bar

My toolbar menus randomly become unresponsive. I primarily use an external Logitech bluetooth mouse, but this also occurs when I use the touchpad too. Any help?

MacBook Pro with Touch Bar

Posted on Oct 10, 2020 8:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2020 9:56 AM

Artotture wrote:

My toolbar menus randomly become unresponsive. I primarily use an external Logitech bluetooth mouse, but this also occurs when I use the touchpad too. Any help?


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


2 replies
Question marked as Top-ranking reply

Oct 13, 2020 9:56 AM in response to Artotture

Artotture wrote:

My toolbar menus randomly become unresponsive. I primarily use an external Logitech bluetooth mouse, but this also occurs when I use the touchpad too. Any help?


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


Unresponsive Menu Bar

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