iCloud email PROBLEMS

juhshua wrote:

Hey, so my iPhone 5s was stolen, then I got a new iPhone, but when I got a new iPhone I noticed something off in my iCloud stuff,

The guy who stole my old 5s did something or whatsoever.

And now it says on the iCloud website that his email is an alias to mine,

And I've done what it says on the internet to do,

But the email just doesn't want to detach from my account

It's really upsetting.

I'll attach some pictures...

[Image Edited by Moderator to Remove Personal Information]

What you did on the internet was -- If you think your Apple ID has been compromised - Apple Support?

That sounds super frustrating. Hope you get it resolved soon!

I'm not following how the person who stole your device account is intermingled with your account. You may wish to try -- Get Support.