You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to install big sur

When I try to install Big Sur on my daughters MacBook Pro (13" 2020) 1,4 Ghz it gets to 12 minutes left and stops after which it reports an error saying

I've managed to download the installer file - no problem. It's just the next step - the actual installation og macOS Big Sur.

I've done a reboot, deleted the first download and redownloaded, I've reset the PRAM/NVRAM. Same problem. It get to 12 minutes and stalls.

I've had no problems on my sons and my own mac's.

Hope some one can help with the problem.

Thank you Tom

MacBook Pro with Touch Bar

Posted on Nov 17, 2020 12:32 PM

Top-ranking reply

Old Toad

Level 10

210,579 points

Posted on Nov 17, 2020 12:48 PM

Check the solution that the OP got from Apple in this topic: gtekeeper policy violation for Big Sure Download. Plenty of memory.

View in context

unable to install big sur

Similar questions