You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi!!! after update to BIG SUR, my Inboxes being to show the subfolders in some of the account and in other no, how do i hide the sub folders?
i notice also that in the "On my Mac" mailboxes in some of the account i don't have the inbox like within the account
thanks
MacBook Air 13″, macOS 11.0
Try opening account settings in mail and change IMAP path prefix (server settings : advanced IMAP settings) for those accounts to "INBOX".
After that restart Mail.app. If that doesn't work, try right clicking your inbox and chose synchronize.
In Catalina and earlier it seems like mail was able to auto detect how folder hierarchies looked like. And it still seems to work in iOS 14.
Try opening account settings in mail and change IMAP path prefix (server settings : advanced IMAP settings) for those accounts to "INBOX".
After that restart Mail.app. If that doesn't work, try right clicking your inbox and chose synchronize.
In Catalina and earlier it seems like mail was able to auto detect how folder hierarchies looked like. And it still seems to work in iOS 14.
Hi AMG1378,
It sounds like you have some questions about the Mail app in Big Sur. We know how important this is for you, and you’re in the right place for answers. This would be working as intended.
Here's a resource that can help:
We understand your concern and know how important this is to you. You can leave feedback about this on our Product Feedback page.
All the best!
THANKS!!!!!!!!!!! work Perfect just adding "INBOX" in the IMAP path prefix,
The answer is not help full I check email preferences I don’t see any useful information, there must be a way to solve this thanks
BIG SUR MAIL IMBOX SHOWING SUB FOLDER
