Cant connect to App Store

I've been to that page before, John. This time, I DID change my apple ID password

to no avail.

I'm not getting any error messages from the app store. It just flat won't load

anything beyond a basic white page with the menu items in place.

Clicking Software Update in system preferences doesn't do anything either.

It just gives me a spinner, although the other day, it DID tell me that my system

software is up to date. Nothing since.

Trying to get my Password and Security info on the Apple ID page is fruitless. Again

just a spinner seemingly forever, although it did tell me earlier tonight that the info

wasn't available and to try again later. I'm paraphrasing a bit here.

Otherwise, mail works fine, browsers do what they should ... I have web access.

Everything in the dock (except app store) seems to open and operate OK.

It's a head scratcher.

Jonn I did contact Apple. So far, they're stumped too. The case has been escalated

to a senior tech who is working with engineers to figure out what the heck is

going on. We'll be in contact again next week after some of the tests they took

have been evaluated.

So some really screwy news, If I have my VPN running, I can get to the App Store

most every time. I was able to load the etercheck update. Go figure ~

thanks for all your insight.

Well, this problem was solved, thanks to the efforts of 2 Apple senior techs.

It was determined that my VPN had gotten it's tentacles into the new system

when it was installed, and was raising ****.

After several days, many tests, trials and tribulations, the techs decided that the

fix was to do a clean install, mostly because I hadn't really trashed the VPN incorrectly.

The clean install and a backup in Time Machine put everything back in order.

I can now get to the App Store, Mail isn't as laggy and Safari now actually accomplishes

something instead of getting stuck.