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Dear Apple Team, I have tried to order online but unfortunately you cancelled my order multiple times.Your system cancelled my order and charged my credit card.I am not a reseller, I just want to order gifts to my family.

Dear Apple Team, I have tried to order online but unfortunately you cancelled my order multiple times. Your system cancelled my order and charged my credit card. I am not a reseller, I just want to order gifts to my family. When will your system return the amount?

Are there any suggestions on how to proceed with my order?

iPhone 7, iOS 14

Posted on Dec 3, 2020 9:38 PM

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Top-ranking reply

Level 9

78,429 points

Posted on Dec 3, 2020 10:43 PM

Unfortunately, we are not the "Apple team".

We are all other users here like you and have no access to ordering, billing, or any processes. We only help with technical problems.

You will need to contact Apple - use the chat option in the online Apple store.

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Top-ranking reply

Level 9

78,429 points

Dec 3, 2020 10:43 PM in response to nursultan2939

Unfortunately, we are not the "Apple team".

We are all other users here like you and have no access to ordering, billing, or any processes. We only help with technical problems.

You will need to contact Apple - use the chat option in the online Apple store.

Reply

Dear Apple Team, I have tried to order online but unfortunately you cancelled my order multiple times.Your system cancelled my order and charged my credit card.I am not a reseller, I just want to order gifts to my family.

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