You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

documents stored in iCloud

I can't open my documents since they were stored in iCloud, either in Excel nor Word.

I work with a iMac version 11.0.1

What should I do?

Thanks a lot for helping !

Alicia

Posted on Dec 9, 2020 2:46 PM

Reply
4 replies

Dec 11, 2020 11:34 AM in response to Paul Conaway

Hi Paul,

Thank you for taking care of my question and sorry I couldn't see your Answer before.

My Microsoft Version for Mac is 16.43. Maybe its an old one, but till recently (before the upgrade to macOS Big Sur) it was working very well.

After this upgrade I've realised all the documents I had in my computer were moved into iCloud. I'm afraid I might lose control of them. This upgrade makes the opening of each doc. very slow or imposible. With this upgrade I've even lost my Printer, its not supported anymore.

What I want to know is whether I can take all my documents out of iCloud and keep them in my computer. I make keep copies in an extra hard disk, so I don't think I also need iCloud

Thank you for any suggestion.

Alicia

documents stored in iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.