documents stored in iCloud

Question

documents stored in iCloud

I can't open my documents since they were stored in iCloud, either in Excel nor Word.

I work with a iMac version 11.0.1

What should I do?

Thanks a lot for helping !

Alicia

Posted on Dec 9, 2020 2:46 PM

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Answer 1

Dec 11, 2020 11:34 AM in response to Paul Conaway

Hi Paul,

Thank you for taking care of my question and sorry I couldn't see your Answer before.

My Microsoft Version for Mac is 16.43. Maybe its an old one, but till recently (before the upgrade to macOS Big Sur) it was working very well.

After this upgrade I've realised all the documents I had in my computer were moved into iCloud. I'm afraid I might lose control of them. This upgrade makes the opening of each doc. very slow or imposible. With this upgrade I've even lost my Printer, its not supported anymore.

What I want to know is whether I can take all my documents out of iCloud and keep them in my computer. I make keep copies in an extra hard disk, so I don't think I also need iCloud

Thank you for any suggestion.

Alicia

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Answer 2

Dec 11, 2020 1:16 PM in response to aliciafromrheinfelden

Alicia, Those are the versions that I have. And I have a Microsoft365 subscription. If you went for the one time purchase you have the most recent version .

Paul

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Answer 3

Dec 9, 2020 3:40 PM in response to aliciafromrheinfelden

Which version of Microsoft Office do you have? Have you tried copying an excel file to your downloads folder and tried opening it from there? Can you create a new document in Excel or Word?

Paul

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Answer 4

rkaufmann87

Level 10

144,300 points

Dec 11, 2020 11:50 AM in response to aliciafromrheinfelden

Big Sur requires Office for Mac 2019 or a subscription to Office 365 if you want to continue using Office for Mac.

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documents stored in iCloud

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