I have updated my payment details still asking me to update payment info
I have updated the payment info already again it’s showing an alert to update payment info like add payment information
iPhone 8 Plus
User profile for user:
Leanne_68
User level:
Community Specialist
Hi, mujeeb2511.
We understand that you’re seeing a prompt to update your payment information on your iPhone 8 Plus, even after you’ve updated.
We have a few suggestions that may help:
- First, when you’re updating the payment information check for any fields highlighted in red. These are the fields where you’ll want to focus.
Are you updating the current payment or adding an all new payment when you try updating? Are you able to add a different payment method?
- We’re asking because if you have a declined payment method in the App Store, you may need to add an alternate payment method to take care of any outstanding balance.
If your payment method is declined in the App Store or iTunes Store - Apple Support
- If you’re only seeing the badge notification and you’ve confirmed your payment details are correct (e.g. you’re able to download in the App or iTunes Stores) you may need to log out of your Apple ID and back in again at Settings > [your name] > Media & Purchases > Sign Out. Note that if you’re an Apple Music subscriber this will remove any content you’ve downloaded.
Still seeing the payment update notification? You may need to contact Apple Support.
We appreciate you taking the time to post in the Apple Support Communities.
Warmest Regards.