I can't download the app from the App Stores

I'm asked to enter a password, I drive and I'm transferred to a window where my data is, I confirm that it's my data and I'm asked to enter my password again


[Image Edited by Moderator to Remove Personal Information]

Posted on Dec 24, 2020 4:33 AM

Reply
1 reply

Dec 24, 2020 9:37 AM in response to lauris96

Based on your screen shot, have you tapped continue in the first screen shot?


See the Apple Support article(s) below.


App Store, iTunes Store, or other Apple services - If you can't connect


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      

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I can't download the app from the App Stores

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