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I changed my i cloud to a family share plan to share with my wife but this month she was still charged $.99 for cloud storage and I was charged $2.99 for the shared plan. How do I resolve this?
See the information in Share an iCloud storage plan with your family - Apple Support including, but not limited to the following:
If a family member is already paying for their own iCloud storage plan, they can choose to switch to your plan or keep their own and still remain part of the family. When they switch to the shared family plan, they get a refund for the remainder of their personal plan. They can't keep their current plan and use the shared family plan at the same time.
See the information in Share an iCloud storage plan with your family - Apple Support including, but not limited to the following:
If a family member is already paying for their own iCloud storage plan, they can choose to switch to your plan or keep their own and still remain part of the family. When they switch to the shared family plan, they get a refund for the remainder of their personal plan. They can't keep their current plan and use the shared family plan at the same time.
I chaged my icloud to a family share plan to dhare with my wife but this month she was still chareged $.99 for cloud storage and I was chaerged $2.99 for the shared plan. How do I resolve this?
