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I have a Epson XP-640 and when I try to use AirPrint from iPad the only paper size I can chose is A4. I have been using 8.5X11 paper. It will print about 1/2 the time and then I get "incorrect paper size. Load correct paper size" message. Epson says it is a AirPrint problem. All softwares are up to date. Is it a apple problem or ?
iPad, iPadOS 14
Hi ronsway2,
It seems you're having trouble using AirPrint and we want to help.
What application are you trying to print from?
If you're printing a document from Pages, try these steps:
Set paper size and orientation in Pages on iPad
Let us know what happens.
Thanks for using the Apple Support Communities.
It is fixed. Epson problem
AirPrint & Epson
