You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my i phone 12 is frozen it won't do anything i try to shut it off and it doesn't

My iPhone is frozen it won't let me shut it off


iPhone 11 Pro Max

Posted on Feb 28, 2021 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2021 7:27 AM

try a force restart

  • Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


1 reply

my i phone 12 is frozen it won't do anything i try to shut it off and it doesn't

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.