You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problem importing photos from iphone

macbook air M1 with iphone se 2nd generation 2020...


When i plug my phone into the mac, the photos app is opened but no photos from my phone are appeared at the import section. I restarted both devices and still no progress. I tried still everything but no result until i read in a topic a solution from other users that face the exact same problem. They indicate that if i put my phone in airplane mode then the problem is fixed. I tried this option and they were right. Does anyone knows if this is due to a bug or something that apple is going to fix in the near future? Does anyone have the same problem?

MacBook Air

Posted on Mar 3, 2021 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2021 12:16 AM

Hi


No-one here knows if it is a specific bug, or if apple will fix it, we are all just users like you.


However, I've seen this problem crop up numerous times, and never seen this fix suggested - so that is useful information, that may help others. Thanks for that. 🙂


I am wondering if your system is also set up to sync to the phone via wifi - and perhaps the dual connnection (wifi and USB together) causes the problem.


Do you have this box checked in finder, when you click on your phone name?



Similar questions

1 reply
Question marked as Top-ranking reply

Mar 4, 2021 12:16 AM in response to nikolaos294

Hi


No-one here knows if it is a specific bug, or if apple will fix it, we are all just users like you.


However, I've seen this problem crop up numerous times, and never seen this fix suggested - so that is useful information, that may help others. Thanks for that. 🙂


I am wondering if your system is also set up to sync to the phone via wifi - and perhaps the dual connnection (wifi and USB together) causes the problem.


Do you have this box checked in finder, when you click on your phone name?



problem importing photos from iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.