Cannot authorize or deauthorize devices

See:

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support

If you run out of authorizations, deauthorize all

If one of your 5 authorizations is on a computer that you don't use anymore, deauthorize it. If you sold or gave away a computer that's used one of your 5 authorizations, you need to choose Deauthorize All on the Account Information page. Then authorize each computer that you still use.

Good luck!

igligis Said:

"Cannot authorize or deauthorize devices: Trying to authorize my laptop in iTunes. It says I can only authorize 5 devices, but when I pull up my account, all I see are the laptop I'm trying to authorize and my iPhone. I do not see 5 computers. How do I fix this?"

-------

Deauthorizing Devices:

When it site last time you used "Deauthorize All"? Note that if you no longer have the device in front of you, then you may need to wait until upto 365 days until you can "deauthorize all". You need to have the device (computers) infront of you to do so.

Modify your Credentials:

If 4 other devices have been registered, then you might want to consider modifying your credentials, immediately. Perhaps someone has them, and has authorized their computers, recently (thought a full assumption, on my part)?. Creating a new eMail would be the utmost way to go here. You'd assign it only for Apple (and others, if desired). So, Consider...

• Modifying: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associating: a different method of payment to your account
• Enabling: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

You don't get a list of authorized devices, the list you are looking at is one that shows associated devices, or where you are signed into your Apple ID. See Authorization vs. association - Apple Community for all the details.

tt2