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I have bought iPad as a second-user when I was in CA-USA, and when I tries to use it, it require me to contact with the original owner to have them remove this device from their account, and that what i did, but i still have the same issue. so may

iPhone 5c, iOS 9

Posted on Mar 15, 2021 4:51 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2021 4:55 PM

Sorry, but your options are limited...


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

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1 reply
Question marked as Top-ranking reply

Mar 15, 2021 4:55 PM in response to moatz130

Sorry, but your options are limited...


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

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