I have a new number and a new iCloud account. I can’t access my previous iCloud account because I don’t have the old phone or access to the phone number anymore to get the verification code to access the old account how do I fix this?
Hello Yooo15,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble accessing a previous iCloud account. You don't have access to the old phone to get a verification code. We'll do our best to help. If you don't have access to the old phone number to get a verification code, you may need to use account recovery.
Check out the following support articles:
How to use account recovery when you can’t reset your Apple ID password
Get a verification code and sign in with two-factor authentication
If the steps above don't help, reach out for additional support here. Get Support
Cheers!
Hello Yooo15,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble accessing a previous iCloud account. You don't have access to the old phone to get a verification code. We'll do our best to help. If you don't have access to the old phone number to get a verification code, you may need to use account recovery.
Check out the following support articles:
How to use account recovery when you can’t reset your Apple ID password
Get a verification code and sign in with two-factor authentication
If the steps above don't help, reach out for additional support here. Get Support
Cheers!
Can’t access old phone iCloud account
