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User profile for user: avijit199
avijit199 Author
User level: Level 1
8 points

My MacBook Pro 13” 2019 model with thunderbolt 3 ports is not charging.

My MacBook Pro 13” 2019 model with four thunderbolt 3 ports with magic keyboard is not charging. Laptop battery went down to zero, every time I connect to the power adapter it doesn’t charge. I checked my power adapter with another MBP, it seems to be working fine.

Before the laptop battery drained off, I checked battery health, it showed NORMAL.

tried charging with a different charger too, still not taking the charge. Please help

MacBook Pro 13″, macOS 11.2

Posted on May 4, 2021 3:54 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,370 points

Posted on May 4, 2021 4:29 PM

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Finally if none of the above works then have your MacBook Pro examined at the Apple Store or at an Authorized Service Center. You may also contact ➔ Apple Support


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,370 points

May 4, 2021 4:29 PM in response to avijit199

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Finally if none of the above works then have your MacBook Pro examined at the Apple Store or at an Authorized Service Center. You may also contact ➔ Apple Support


Axel F.

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User profile for user: avijit199
avijit199 Author
User level: Level 1
8 points

May 4, 2021 4:59 PM in response to Axel Foley

Thanks this I have tried 18 hours back but at that point of time the issue was still there. I have left my laptop idle, i.e. unplugged from charger and left it overnight. In morning now, I plugged in my charger and pressed the power button and it’s working fine now and charging. I m not exactly sure how this resolved the issue but it seems to work by leaving it idle for sometime after SMC reset

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My MacBook Pro 13” 2019 model with thunderbolt 3 ports is not charging.

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