You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
updated to MacOS BigSur recently
Installed HP Smart from Apple Store as HP Easy Scan was giving errors
HP LaserJet Printer MFP-M126nw - Scanner not detected
Error Message - Device not detected & com.apple.imagecapture error 4294957375
Tried out all solutions available in the internet, including HP Virtual assistant
Any clues will be welcome
Visit http://www.hp.com/support and look for your printer/scanner drivers for Big Sur. If they don't exist, then you need to either see if the open source drivers support the printer, or get a comparable printer that does.
Open source drivers are loaded by connecting the printer via USB to the computer, and using Apple menu -> System Preferences -> Printers and Scanners, to add the printer, but instead of just hitting the plus sign where it is added, hold the Option key down as you hit the plus sign on the screen with the mouse. This forces the open source drivers to match with the printer.
Scanning is typically possible without official drivers either using the Application called Image Capture, or with Hamrick Vuescan, SANE drivers, or TWAIN capture in applications that support TWAIN and scanners that support TWAIN.
Visit http://www.hp.com/support and look for your printer/scanner drivers for Big Sur. If they don't exist, then you need to either see if the open source drivers support the printer, or get a comparable printer that does.
Open source drivers are loaded by connecting the printer via USB to the computer, and using Apple menu -> System Preferences -> Printers and Scanners, to add the printer, but instead of just hitting the plus sign where it is added, hold the Option key down as you hit the plus sign on the screen with the mouse. This forces the open source drivers to match with the printer.
Scanning is typically possible without official drivers either using the Application called Image Capture, or with Hamrick Vuescan, SANE drivers, or TWAIN capture in applications that support TWAIN and scanners that support TWAIN.
hi, the 11.2 drivers did not work unfortunately.
exhausted all the available solutions.
need to try open source drivers as you have suggested.
have issues with scanning only;
able to print documents;
also the hp website is suggesting a firmware update to plug a security issue
will try o/s drivers, firmware update by connecting a cable;
thank you very much
I just did the hp.com support, and see they have 11.2 drivers. Try those first.
HP Printer/Scanner Error after MacOS Bigsur update
