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Black Screen - Apple logo won't appear

My screen turned black suddenly, and when I try to hard reset it...

Volume up, volume down, hold power button...

The screen will light up a blue color, but the apple logo will not appear, I have tried tapping it, tried resetting it multiple times, but nothing.





iPad Pro, iPadOS 14

Posted on Jun 8, 2021 7:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2021 10:51 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

1 reply
Question marked as Top-ranking reply

Jun 9, 2021 10:51 AM in response to earthian195

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

Black Screen - Apple logo won't appear

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