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bowksj Author

Level 1

4 points

cannot get iphone to shut down

iphone will not come off home screen nor will it shut off

iPhone 8, iOS 14

Posted on Jun 15, 2021 3:16 PM

Top-ranking reply

LD150

Level 10

91,341 points

Posted on Jun 15, 2021 3:23 PM

first force restart it

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Then shut it down normally

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cannot get iphone to shut down

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