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Cursor stutters every 2-3 second. Two External Display

I'm using 2 BENQ QW2480 model monitors that I connect from the TYPE-C port. The cursor stutters constantly when even one of the monitors is connected. The trackpad also stutters when click sensitivity stutters.


I cannot use my MacBook with external monitors connected.


Is there a solution to this problem?


OS Version: Big Sur 11.4


2019 MacBook Pro 16"

Intel Core i9

AMD Radeon 5500M 4GB

MacBook Pro 16″, macOS 11.4

Posted on Jun 23, 2021 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2021 5:03 PM

Hi berkayaksoy,

 Welcome to the Apple Community where some of us do our best to help each other.


Apple has a support article with tips that may, or may not, help resolve this issue. (Click the link below) :

Learn what to do if your pointer jumps, moves unexpectedly, or acts erratically when you use an input device with a touch surface, such as a Mac notebook trackpad, Magic Trackpad, or Magic Mouse.:


https://support.apple.com/en-us/HT203171


Hope this helps :)

2 replies
Question marked as Top-ranking reply

Jun 26, 2021 5:03 PM in response to berkayaksoy

Hi berkayaksoy,

 Welcome to the Apple Community where some of us do our best to help each other.


Apple has a support article with tips that may, or may not, help resolve this issue. (Click the link below) :

Learn what to do if your pointer jumps, moves unexpectedly, or acts erratically when you use an input device with a touch surface, such as a Mac notebook trackpad, Magic Trackpad, or Magic Mouse.:


https://support.apple.com/en-us/HT203171


Hope this helps :)

Cursor stutters every 2-3 second. Two External Display

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