You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

billing problem

I have received an email from no_reply@email.apple.com stating:


There is a problem with your payment method which may prevent the renewal of this subscription. To avoid losing access to your service, update your payment information.


Is this trustworthy please?


Thanks

iPhone 7 Plus, iOS 14

Posted on Jun 28, 2021 1:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 8:21 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Check directly with your account and see if the payment appears with red lettering indicating an issue.


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


1 reply
Question marked as Top-ranking reply

Jun 28, 2021 8:21 AM in response to Walta0525

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Check directly with your account and see if the payment appears with red lettering indicating an issue.


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


billing problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.