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Random Kernel Panics

Hi,



I've noticed a problem with my MacBook Pro randomly kernel panicing and rebooting. I have sent my machine off to AppleCare for it to be looked into, and since then I've been working off another MBP that my work have provided. After installing all the software I needed and working away for a while, I started to get kernel panics again, which leads me to believe that the issue is either something to do with software I have installed, or peripherals I have attached to the MBP I'm using. I've got an EtreCheck report below. Can someone help shed some light on this please?



MacBook Pro 13″, macOS 10.13

Posted on Jun 28, 2021 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 6:07 AM

pezholio wrote:

Hi,


I've noticed a problem with my MacBook Pro randomly kernel panicing and rebooting. I have sent my machine off to AppleCare for it to be looked into, and since then I've been working off another MBP that my work have provided. After installing all the software I needed and working away for a while, I started to get kernel panics again, which leads me to believe that the issue is either something to do with software I have installed, or peripherals I have attached to the MBP I'm using. I've got an EtreCheck report below. Can someone help shed some light on this please?

<EtreCheck report.log>



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553




<MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) >

See if you qualify here: https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service



2021-06-28 13:15:56 Kernel Panic (14 times)


Your panics appear to be A RAM issue.


< panic(cpu 0 caller 0xffffff8001a9f6b6): [default.kalloc.1024]: element

modified after free (off:320, val:0x0000000040000000, sz:1024, ptr:0x

ffffff935daa1000, prot:zero) >


File: kern/kalloc

General kernel memory allocator. This allocator is designed

to be used by the kernel to manage dynamic memory fast.




This could be caused by a software problem, memory is generally well protected from modification.


If it is software—


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus


1 reply
Question marked as Top-ranking reply

Jun 28, 2021 6:07 AM in response to pezholio

pezholio wrote:

Hi,


I've noticed a problem with my MacBook Pro randomly kernel panicing and rebooting. I have sent my machine off to AppleCare for it to be looked into, and since then I've been working off another MBP that my work have provided. After installing all the software I needed and working away for a while, I started to get kernel panics again, which leads me to believe that the issue is either something to do with software I have installed, or peripherals I have attached to the MBP I'm using. I've got an EtreCheck report below. Can someone help shed some light on this please?

<EtreCheck report.log>



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553




<MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) >

See if you qualify here: https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service



2021-06-28 13:15:56 Kernel Panic (14 times)


Your panics appear to be A RAM issue.


< panic(cpu 0 caller 0xffffff8001a9f6b6): [default.kalloc.1024]: element

modified after free (off:320, val:0x0000000040000000, sz:1024, ptr:0x

ffffff935daa1000, prot:zero) >


File: kern/kalloc

General kernel memory allocator. This allocator is designed

to be used by the kernel to manage dynamic memory fast.




This could be caused by a software problem, memory is generally well protected from modification.


If it is software—


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus


Random Kernel Panics

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