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Level 1

4 points

My iMac keyboard and wireless mouse not working

My iMAC keyboard and wireless mouse are not working, so I’m unable to log in.

iMac, OS X 10.11

Posted on Jul 16, 2021 3:11 AM

Top-ranking reply

Level 10

81,640 points

Posted on Jul 16, 2021 6:03 AM

If you have a new rechargeable keyboard, plug it into the iMac with the charging cable and see if you can login.

If not, then you need to find, borrow, buy and use a USB keyboard to login and troubleshoot your wireless devices.

For trouble shooting your Keyboard and mouse, see > https://support.apple.com/en-us/HT204621

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