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Can't watch Prime Video on Apple TV 4K

I own Apple TV 4K unit and when it was installed I was told I could get Prime Video. When I click on Prime Video and my name shows up but when I click on a movie to watch it ask me to to sign up for 1 month free trial. I am already paying for my subscription through Apple TV 4K, how can I by-pass this, it happens every time I want to watch a movie. Can you help?


Dennis F.

Posted on Jul 18, 2021 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2021 4:46 AM

I am already paying for my subscription through Apple TV 4K

You can’t pay for Amazon Prime through Apple. The Prime subscription is through Amazon directly. Always has been.

When signed in to the Prime Video app with your Amazon account, you would have access to all of the the Prime content. Movies for buy or rent from Amazon, that are not included with Prime, will have to be payed for separately, on the web, outside of the Prime app, as it currently doesn’t support in-app purchases on Apple devices.

3 replies
Question marked as Top-ranking reply

Jul 19, 2021 4:46 AM in response to 930turbo

I am already paying for my subscription through Apple TV 4K

You can’t pay for Amazon Prime through Apple. The Prime subscription is through Amazon directly. Always has been.

When signed in to the Prime Video app with your Amazon account, you would have access to all of the the Prime content. Movies for buy or rent from Amazon, that are not included with Prime, will have to be payed for separately, on the web, outside of the Prime app, as it currently doesn’t support in-app purchases on Apple devices.

Can't watch Prime Video on Apple TV 4K

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