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Touch ID not working on MacBook Pro 13-inch 2018

Hello,

My MacBook Pro no longer is showing the Touch ID option for sign-in or passwords. I have tried restarting, shutting down, updating, etc.


Does anyone else have any suggestions? The only thing I can think of that has changed with my laptop is that I used Bootcamp to set up Windows 10.


Thanks!

MacBook Pro

Posted on Jul 25, 2021 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2021 3:03 PM

You may want to try some basic troubleshooting techniques and see whether that resolves things.


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

2 replies
Question marked as Top-ranking reply

Jul 25, 2021 3:03 PM in response to TheGreatGame_221B

You may want to try some basic troubleshooting techniques and see whether that resolves things.


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

Jul 25, 2021 3:17 PM in response to TheGreatGame_221B

TheGreatGame_221B Said:

"Touch ID not working on MacBook Pro 13-inch 2018: Hello, My MacBook Pro no longer is showing the Touch ID option for sign-in or passwords. I have tried restarting, shutting down, updating, etc. Does anyone else have any suggestions? The only thing I can think of that has changed with my laptop is that I used Bootcamp to set up Windows 10. Thanks!"

-------


Hold your Finger Down:

I've seen this posted a few times recently. Many say that they called Apple and where just told to hold their finger down on the power button for a few moments, and then power it back up once it shuts off. All then works. So, try that.

Touch ID not working on MacBook Pro 13-inch 2018

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