You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Won’t let me log in

what do I do if my MacBook won’t let me click onto anything from the login screen

MacBook Pro 13″, OS X 10.10

Posted on Jul 28, 2021 10:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2021 11:10 AM

regan198 wrote:

what do I do if my MacBook won’t let me click onto anything from the login screen


See if you can boot to recovery


Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Recovery: https://support.apple.com/en-us/HT204904




—Try a SafeBoot https://support.apple.com/en-us/HT201262


1 reply
Question marked as Top-ranking reply

Jul 28, 2021 11:10 AM in response to regan198

regan198 wrote:

what do I do if my MacBook won’t let me click onto anything from the login screen


See if you can boot to recovery


Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Recovery: https://support.apple.com/en-us/HT204904




—Try a SafeBoot https://support.apple.com/en-us/HT201262


Won’t let me log in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.