CarPlay Dropping Disconnecting

Greetings Jas_68, 

We understand that in your vehicle you’re unable to use CarPlay when connected via USB.

Let’s isolate the situation. Does your vehicle support wireless CarPlay? If so, does that also disconnect? Have you already installed the latest iOS update to your device(s), 14.7.1?  

Here are some additional steps to take, including a link to Apple Support if the issue persists - If you need help with CarPlay

Thanks. 

Jas_68, 

Were you able to confirm Siri is enabled? While 'Hey Siri' doesn't have to be on, Siri in general does, so that if you press and hold the side button Siri is summoned. That setting is in Settings > Siri & Search.

Also, if you haven't already, go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again - Use CarPlay with your iPhone

Should the issue be persisting after that, we're going to recommend you reach out to Apple for additional assistance. Here's the link to get started - Contact Apple Support

Thanks.

Jas_68, 

To be sure we're on the same page, we haven't suggested any resets of your iPhone, only that you forget the connection to your vehicle and then re-establish it. No need to reset anything at this time.

Here's the link to get in touch with Apple on the matter - Contact Apple Support Though the issue may be in the vehicle's head unit, touching base with Apple is a good idea, in case there is something else they can recommend.

Cheers.