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My purchase can not be completed

Show on app payment:Your purchase cant be completed

Posted on Aug 2, 2021 10:03 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2021 7:00 AM

You may see various forms of a "Your purchase could not be completed" message. Contact Apple Support using the URL indicated. To me it is not clear which path you should follow when you go to the first web page. Try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

3 replies
Question marked as Top-ranking reply

Aug 3, 2021 7:00 AM in response to Shuxiao

You may see various forms of a "Your purchase could not be completed" message. Contact Apple Support using the URL indicated. To me it is not clear which path you should follow when you go to the first web page. Try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

My purchase can not be completed

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