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Hello, recently I bought new iPhone 12 mini and in Safari browser there are tabs from my iPad that I had closed in December, but new ones are nowhere to be seen. On iPad tabs from iPhone are shown correct way, on my old iPhone SE I can see tabs from other devices right easy as well. I’ve tried turning off syncing safari and deleted history and cookies, but no success. How can I fix this?
iPhone 12 mini
Hi Mike1123-58,
We understand your Safari tabs are not syncing properly. To be sure we're on the same page, did you restore your new iPhone 12 mini from an older backup? When you say that you turned off syncing Safari, was this done in the iCloud settings on your iPhone 12 mini?
Make sure your settings are set up correctly for this to work: Set up and use iCloud Tabs
Verify that you're signed in to the same account on all devices: Sign in with your Apple ID
You may need to update your software if it's outdated. Be sure to create a backup before updating your iPhone. These articles will help:
How to back up your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch
Cheers!
Hi Mike1123-58,
We understand your Safari tabs are not syncing properly. To be sure we're on the same page, did you restore your new iPhone 12 mini from an older backup? When you say that you turned off syncing Safari, was this done in the iCloud settings on your iPhone 12 mini?
Make sure your settings are set up correctly for this to work: Set up and use iCloud Tabs
Verify that you're signed in to the same account on all devices: Sign in with your Apple ID
You may need to update your software if it's outdated. Be sure to create a backup before updating your iPhone. These articles will help:
How to back up your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch
Cheers!
I transferred data direct from older iPhone when I bought it.
I tried desync and resync iCloud on both new iPhone 12 and iPad.
I checked it and all is set as it’s adviced.
I use same Apple ID for all devices. I can see them settings.
All devices should be up to date with 14.7.1 version.
Still no luck 🙁
Mike,
Have you also restarted your iPhone and tested it out on another network? We also suggest disabling Low Power Mode if it's enabled as it can stop the sync process to preserve battery. This setting can be found in Settings > Battery.
If it continues, it would be best to contact Apple Support to look deeper into this: Get Support.
Cheers!
Hi Mike,
I have the exact same problem too with my new iPad Pro, iPhone XS and iPad both running latest iOS 14.7.1, tried logging out of iCloud and restarted both devices, no luck, a list of historical tabs from several months ago keeps re-appearing on the iPad and new tabs not syncing. iPhone tabs working ok on the other hand. Please let me know if you managed to fix your problem or if it went away.
Regards
Hi Less,
i contacted Apple Care and after few tries of desynchronise and resynchronise Safari on iCloud, few resets of both devices, we tried to completely log out from Apple account on both devices, another restart and later in the evening that day it started to work proper way. Hope it will work for you as well…
Mike
Thanks for all tips and suggestions, tried / checked it all but pl it still doesn’t work.
Will try Apple support👍
Thanks Mike,
Seems like a bit of hassle. I will ignore it and see if iOS 15 sorts it out, can't be that far away now.
Cheers
Safari tabs not synced
