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Find my mac apple id does not match the account associated with my Macbook Pro

I am setting up a refurbished Macbook Pro and Find My Mac asks me to enter the password for an Apple ID which is not the one I am using for this computer. I cannot figure out how to change the account associated with Find My Mac.

MacBook Pro (2020 and later)

Posted on Aug 9, 2021 6:43 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2021 7:42 PM

You are not going to be able to change it. The previous owner has set an Activation Lock by using Find My Mac. Contact the seller of the MacBook Pro and proceed from there. Tell the seller that Find My Mac is still active on the MacBook Pro and if they cannot help with the right credentials, then send the MacBook Pro back and get your money returned.


Axel F.

1 reply
Question marked as Top-ranking reply

Aug 9, 2021 7:42 PM in response to respectwood256

You are not going to be able to change it. The previous owner has set an Activation Lock by using Find My Mac. Contact the seller of the MacBook Pro and proceed from there. Tell the seller that Find My Mac is still active on the MacBook Pro and if they cannot help with the right credentials, then send the MacBook Pro back and get your money returned.


Axel F.

Find my mac apple id does not match the account associated with my Macbook Pro

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