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Level 1

4 points

iPad messages

My daughters iPad works absolutely fine, but as of today, when she opens her messages it just comes up with a white screen.

I have tried turning it on and off but still remains white.

please help

Posted on Aug 21, 2021 7:34 AM

Top-ranking reply

Level 10

149,232 points

Posted on Aug 21, 2021 9:44 AM

Try Force ReStarting the iPad using the following method:

Force restart iPad

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Axel F.

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