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Bought a new Macbook M1 but can’t reinstall Big Sur

I just bought a new Macbook Pro M1 2020 but after booting it with backup data from time machine, it’s really slow and freeze a lot. I decided to just factory reset everything and reinstall the Big Sur.


Here comes the problem. I erased the HD and Data but when I wanted to reinstall the Big Sur, it took very long to install, the bar even shows “8 hours and ___ minutes remaining”. Decided to wait about an hour but the estimated time remained the same.


Can anyone help?

Posted on Sep 28, 2021 9:34 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 8:46 AM

niniksetiawan wrote:

I just bought a new Macbook Pro M1 2020 but after booting it with backup data from time machine, it’s really slow and freeze a lot. I decided to just factory reset everything and reinstall the Big Sur.

Here comes the problem. I erased the HD and Data but when I wanted to reinstall the Big Sur, it took very long to install, the bar even shows “8 hours and ___ minutes remaining”. Decided to wait about an hour but the estimated time remained the same.

Can anyone help?
https://discussions.apple.com/content/attachment/cce2eaec-e92e-4e1a-a304-c862765a5934




If your Network download speed is suspect try getting on a faster NETWORK and try again...



This can be an issue—


this maybe your way forward

https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac



or take it in for assistance/


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



1 reply
Question marked as Top-ranking reply

Sep 29, 2021 8:46 AM in response to niniksetiawan

niniksetiawan wrote:

I just bought a new Macbook Pro M1 2020 but after booting it with backup data from time machine, it’s really slow and freeze a lot. I decided to just factory reset everything and reinstall the Big Sur.

Here comes the problem. I erased the HD and Data but when I wanted to reinstall the Big Sur, it took very long to install, the bar even shows “8 hours and ___ minutes remaining”. Decided to wait about an hour but the estimated time remained the same.

Can anyone help?
https://discussions.apple.com/content/attachment/cce2eaec-e92e-4e1a-a304-c862765a5934




If your Network download speed is suspect try getting on a faster NETWORK and try again...



This can be an issue—


this maybe your way forward

https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac



or take it in for assistance/


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Bought a new Macbook M1 but can’t reinstall Big Sur

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