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I updated to IOS 15. Soon as my phone turned on it said Face ID not available. It’s a XS Max. Tried a hard reset, also updated to 15.01 didn’t help. I’m starting to think it’s a hardware issue that was caused by the update.
iPhone XS Max, iOS 15
Hardware, probably.
X and XS face ID failures we see more than any other iphone.
Caused when you updated, yes.
Caused by the update, unlikely.
reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
Hardware, probably.
X and XS face ID failures we see more than any other iphone.
Caused when you updated, yes.
Caused by the update, unlikely.
reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
Thanks for the reply
Face ID not available after IOS 15
