Did I get my 6 Apps canceled alright by a person under age
grandson ordered 6 apps I did t give permission I want to know if I got them canceled alright?
iPad Air, iOS 12
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grandson ordered 6 apps I did t give permission I want to know if I got them canceled alright?
iPad Air, iOS 12
Did you ask for a refund?
To "Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084
After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:
- Store credit (e.g., Apple ID balance): 48 hours
- Mobile phone billing (payment through your phone service carrier): Up to 60 days
- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
From: 'Check the status of a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.
You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"
Did you ask for a refund?
To "Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084
After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:
- Store credit (e.g., Apple ID balance): 48 hours
- Mobile phone billing (payment through your phone service carrier): Up to 60 days
- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
From: 'Check the status of a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.
You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"
Check their status as listed in your purchase history. Click on the link below about how to do that. The people responding to you here do not have the capability to check you accounts.
Click on the link to 'See your purchase history in the App Store or iTunes Store' [mobile device, computer, or web] --> http://support.apple.com/HT204088
Is my problem solved 6 apps ordered by 10 years old without my permission
Did I get my 6 Apps canceled alright by a person under age