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iCloud storage purchasing problem

Hi, I have been using my apple products for the last ten years. Originally I bought my first MacBook Pro in South Korea and my iCloud account was therefore registered in Korean official address. Then I moved to Bangladesh and around 2015 I started using iCloud additional storage by using my local Visa credit card. But recently I can’t use that card to continue my iCloud storage plan of 200 gb. My bank officer told me that all the card related facilities including foreign purchase systems are okay but in my iPad there is always an instruction to update your payment system. I tried my best to update my newly activated card, but there is a notification that “this card is not valid in your location”. Would you kindly tell me how can I resolve this problem to continue my iCloud storage? Thank you very much in advance.

MacBook Pro 13″, macOS 10.12

Posted on Oct 28, 2021 11:32 PM

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1 reply

Oct 30, 2021 8:04 AM in response to Debashis_Datta

Hello, Debashis_Datta.


Thank you for using Apple Support Communities.


For payment methods that can be used, check out this article: Payment methods that you can use with your Apple ID Confirm you can use the payment method in your region.


"Make sure that the billing address for your payment method matches the billing address for your Apple ID. In some cases, you might need to call your bank or financial institution to authorize international or online purchases. You might also need to confirm that the mobile number associated with your payment method is correct."


Follow this article for help with updating payment method: Change, add, or remove Apple ID payment methods


Best regards.

iCloud storage purchasing problem

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