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i bought iPhone 6s from someone i have created my apple id but i can use my apple id in my app store and other accounts, what can i do and i can't update my software

i bought iPhone 6s from someone i have created my apple id but i can use my apple id in my app store and other accounts, what can i do and i can't update my software i need help on what to do?


Posted on Oct 29, 2021 1:34 AM

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Posted on Oct 29, 2021 9:25 AM

It sounds to me like the previous owner did not do this -->


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Ask them to do that now or else you may wish to consider getting a refund for the phone because there could be more serious issues with using an iPhone that was not properly reset for a new user.

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Question marked as Top-ranking reply

Oct 29, 2021 9:25 AM in response to katlego758

It sounds to me like the previous owner did not do this -->


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Ask them to do that now or else you may wish to consider getting a refund for the phone because there could be more serious issues with using an iPhone that was not properly reset for a new user.

i bought iPhone 6s from someone i have created my apple id but i can use my apple id in my app store and other accounts, what can i do and i can't update my software

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