You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to erase the password from an erased iPhone

I erased my phone just using settings, when I went to configure it again it asked me for a password, I put in the one I had before the reset but it didn't work, is there a way to erase the password ?(iPhone X)

Posted on Nov 5, 2021 3:18 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2021 3:28 PM

krzysztof272 wrote:

I erased my phone just using settings, when I went to configure it again it asked me for a password, I put in the one I had before the reset but it didn't work, is there a way to erase the password ?(iPhone X)

if you did settings - reset - erase all contents and settings - then it asking you to set up a new passcode, you shouldn't have to enter your old passcode.

4 replies
Question marked as Top-ranking reply

Nov 5, 2021 3:28 PM in response to krzysztof272

krzysztof272 wrote:

I erased my phone just using settings, when I went to configure it again it asked me for a password, I put in the one I had before the reset but it didn't work, is there a way to erase the password ?(iPhone X)

if you did settings - reset - erase all contents and settings - then it asking you to set up a new passcode, you shouldn't have to enter your old passcode.

Nov 5, 2021 3:32 PM in response to krzysztof272

The passcode that you had to unlock your iPhone X and get to the Home Screen was erased with you performed the Reset (Erase All Contents and Settings). When you began to set up the iPhone again you ran into the Activation Lock. The password that goes here is the password to the Apple ID that you used on your iPhone before the reset was performed. You should have been presented with a hint of the Apple ID to which that password belongs.


Axel F.

How to erase the password from an erased iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.