You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ronfi Author

Level 1

4 points

loading home movies in apple tv app

just got new macbook pro 14 inch; for some reason one home movie ( mp4) would not load into apple tv app. Any suggestions? I looked online but none of the suggestions work Thx

Posted on Nov 10, 2021 10:31 AM

Top-ranking reply

ZacisBac

Level 2

348 points

Posted on Nov 10, 2021 10:57 AM

It may be a corrupted file. Try opening it in QuickTime Player. If it doesn't open, the file is likely lost.

If it opens in QuickTime player, you can export it with a codec TV will certainly recognize. use this apple support article to learn how. https://support.apple.com/guide/quicktime-player/export-movies-qtp20e395859/mac

If none of this works, how are you attempting to load the videos into TV?

Hope I''ve been of help! #psalm93

View in context

loading home movies in apple tv app

Similar questions