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Level 1

5 points

since I updated to the 15.1 version, I have no sound notification on incoming email.

No sound on incoming email

iPad, iPadOS 15

Posted on Nov 12, 2021 10:39 AM

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Community+ 2024

Level 10

288,554 points

Posted on Nov 12, 2021 10:57 AM

Mail Notification settings have been substantially revised in iPadOS15. You may need to refine your Settings:

Settings > Notifications > Mail >

Allow Notifications - set to ON
Customise Notifications > [Mail Account] > Alerts - set to ON
Customise Notifications > [Mail Account] > Alerts > Sounds - select as required

You will need to repeat the customised notification settings for each email account.

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