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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
Yesterday I was charged and I can not ask for refund.
when I fill the form there is no app to mark and refund.
I do not know what for I was charged, I just know the amount and that it was from apple.com.
Please, help me where else I can ask for refund except
reportproblem.apple.com - ?
Best Regards,
Maria
iPhone 11, iOS 15
Mariagogola Said:
"Refund: Hi, Yesterday I was charged and I can not ask for refund. when I fill the form there is no app to mark and refund. I do not know what for I was charged, I just know the amount and that it was from apple.com. Please, help me where else I can ask for refund except reportproblem.apple.com - ? Best Regards, Maria"
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Verify if this Purchase Exists: See your Purchase History for the App Store, iTunes Store, and More - Apple Support
Important: Consider using a computer to perform this verification, as it would be more user-friendly doing so.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Mariagogola Said:
"Refund: Hi, Yesterday I was charged and I can not ask for refund. when I fill the form there is no app to mark and refund. I do not know what for I was charged, I just know the amount and that it was from apple.com. Please, help me where else I can ask for refund except reportproblem.apple.com - ? Best Regards, Maria"
-------
Verify if this Purchase Exists: See your Purchase History for the App Store, iTunes Store, and More - Apple Support
Important: Consider using a computer to perform this verification, as it would be more user-friendly doing so.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Refund
