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PurduefanGA Author

Level 1

24 points

I can't move a video from photos to desktop

This worked before - just drag and drop. Now I get an error

Posted on Dec 17, 2021 1:22 PM

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Old Toad

Level 10

210,615 points

Posted on Dec 17, 2021 1:38 PM

Can you play the video in Photos? If so try exporting the unmodified original to the Desktop.

Was the update for 12.2?

Boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

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Top-ranking reply

Old Toad

Level 10

210,615 points

Dec 17, 2021 1:38 PM in response to PurduefanGA

Can you play the video in Photos? If so try exporting the unmodified original to the Desktop.

Was the update for 12.2?

Boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

PurduefanGA Author

Level 1

24 points

Dec 17, 2021 1:31 PM in response to PurduefanGA

More on this it says the .mov file is not compatible with quicktime. I did have an update from apple yesterday, I topped a similar video a few days ago and had no problems dragging it from photos onto the desktop. Now I can't. Thanks for any help. I'm trying to make a family video.

PurduefanGA Author

Level 1

24 points

Dec 18, 2021 7:13 AM in response to Old Toad

Thank you so much. I just couldn't find the answer. It never occurred to me the format was different in Photos. You helped save my Christmas family video. Now I just have to figure out how to arrange them in the folder. (None of the standard options to sort work.) As you can tell I am pretty new at this stuff.

I can't move a video from photos to desktop