I was charged for a purchase, but I am unable to locate the purchase in my account/purchases or the apple store

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

Yodakilljoy wrote:

The purchase is not found in email, only on my VISA card statement- but cannot report to Apple, as the transaction does not appear in the history of my account.

See the following from If you see 'apple.com/bill' on your billing statement - Apple Support

Contact Apple Support

If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support.

The purchase is not found in email, only on my VISA card statement- but cannot report to Apple, as the transaction does not appear in the history of my account.