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I have just noticed that some of my contacts are missing. Some of my text messages do not show the name or photo, just the phone number. I have it set to back up to the cloud everyday… and idea as to what happened?

I just noticed that some of my contacts are missing. Some of my text messages no longer show a photo or name, only the cell number.

i have it set to back up to the cloud daily… any idea as to what happened?

iPhone X, iOS 15

Posted on Jan 2, 2022 5:56 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2022 8:03 PM

You can restore your contacts from iCloud. Follow Apple's instructions at If you accidentally deleted your calendars, bookmarks, or contacts from iCloud


Choose a backup date prior to the day you first had data loss.


If the contact for the person sending you messages has been deleted the Messages app has no idea who it is. Once the contact has been restored, or replaced with a new contact, it will once again know the identity of the phone number sending the text.


1 reply
Question marked as Top-ranking reply

Jan 2, 2022 8:03 PM in response to SusanKSmo

You can restore your contacts from iCloud. Follow Apple's instructions at If you accidentally deleted your calendars, bookmarks, or contacts from iCloud


Choose a backup date prior to the day you first had data loss.


If the contact for the person sending you messages has been deleted the Messages app has no idea who it is. Once the contact has been restored, or replaced with a new contact, it will once again know the identity of the phone number sending the text.


I have just noticed that some of my contacts are missing. Some of my text messages do not show the name or photo, just the phone number. I have it set to back up to the cloud everyday… and idea as to what happened?

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